As we await final confirmation on the official sail dates for our fleet of lady ships, we’ve made the decision to cancel our sailings on Scarlet Lady (departing September 22nd through October 1st, 2021), as well as sailings on Valiant Lady (departing November 14th through May 1st, 2022). If your voyage has been impacted by this, please take a look at the details below so you can choose an offer that works best for you.
For Sailors canceled for the first time:
Double Your Value Option
You’ll automatically be credited 200% in Future Voyage Credit of the amount you’ve paid to date toward your voyage fare, which you can apply to another sailing, rather than a refund* — which is double the value of your existing paid voyage fare. The FVC is valid for redemption up to a year after the original voyage start date for any sailing with open inventory through 2022.
Refund Option
Or if you'd prefer a refund, we'll refund everything paid along with a Future Voyage Credit equal to 25% of your existing paid voyage fare to be used on a future sailing. Please note that you must request a refund from Sailor Services by August 26th, 2021**
For Sailors canceled more than once:
Your Full Future Voyage Credit:
Your full Future Voyage Credit will be restored to use toward a future sailing, and our standard cancellation policies will apply. The FVC is valid for redemption up to a year after the impacted voyage start date and can be applied to any sailing with open inventory through 2022.
*The double your value option will only apply to the amount that was actually paid, not any additional value credited to you.
**Taxes, fees, and pre-voyage sales will be fully refunded to your original form of payment within 30 days if paid in full.
