Dec 10, 2020

A note about Scarlet Lady

Please see below for our offers for impacted sailings on Scarlet Lady. You, our Sailors, remain our top priority so we’re offering the most generous options in the industry. We can’t wait to finally set sail with you this summer and show our lady ship off.

For Sailors canceled for the first time:

Double Your Value Option

200% in Future Voyage Credit of the amount you’ve paid to date toward your voyage fare, which you can apply to another sailing, rather than a refund. That’s double the value of your existing paid voyage fare. The FVC is valid for redemption up to a year after the original voyage start date for any sailing with open inventory through 2022.*

Refund Option

A full refund of everything paid along with a Future Voyage Credit equal to 25% of your existing paid voyage fare to be used on a future sailing.**

For Sailors canceled more than once:

Full Future Voyage Credit

Your full Future Voyage Credit will be restored to use toward a future sailing, and our standard cancellation policies will apply. The FVC is valid for redemption up to a year after the impacted voyage start date and can be applied to any sailing with open inventory through 2022.

Our Flexible Booking Policy

if you book before March 31st, 2021, for any sailing in 2021, you can take advantage of our flexible booking policy — which allows you to cancel up to 48 hours before the voyage date and receive full credit.

*The double your value option will only apply to the amount that was actually paid, not any additional value credited to you.

**Taxes, fees, and pre-voyage sales will be fully refunded to your original form of payment within 30 days if paid in full.

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