Virgin Voyages Help & Support for Dining

If you’re traveling in a group of 9 or more Sailors and wish to dine together, give our Sailor Services Crew a ring prior to your voyage to have your request submitted. Our Crew will then reach out to you with confirmation on availability.

Just pop by the eatery on board and let our Crew know so that we can work with your restrictions. Please note, our kitchens are NOT allergen-free.

A few delicious bites without leaving your seat, or wherever you happen to be at the moment? Say no more. Check out the Virgin Voyages app for all the info about ShipEats, our onboard food delivery service.

Yes — there is $10 delivery charge for On Us items. However, that fee is waived if you're ordering a chargeable item - like a glass of wine or specialty coffee - or if you're staying in one of our RockStar Quarters.

Absolutely! Just be sure to get your orders in by 2 am with ShipEats on the Virgin Voyages app. Breakfast drop-off is 5 am - 11 am but please keep in mind that pre-ordered breakfast is not available on disembarkation day.

At this time, we do not offer certified Kosher or Halal meals.

While we don't offer tastings, you can treat yourself to caviar bites and whole tin service for a charge at SIP Lounge.

ShipEats is our onboard food and drink delivery service, which you can access through the Virgin Voyages App.

All the time, anytime! ShipEats delivers to Sailor cabins 24/7, with the exception of disembarkation day when delivery is not available.

At this time, ShipEats food and drink orders can be delivered to all of our Sailor suites and cabins or onboard cabanas.

Yes. Razzle Dazzle, The Wake, and The Galley will be open for limited dining hours for breakfast on disembarkation day.

If you would like to make a reservation, you can! If you prefer to plan ahead, you'll have the ability to book dining experiences during the pre-voyage period directly from our Virgin Voyages App or through a First Mate starting 45 days before departure, and our Sailors booked in Mega RockStar and RockStar Quarters will have the ability to book starting 60 days before. That being said, if you like to go with the flow, we take walk-ins and day-of reservations at all of our eateries. With so many options, you'll never have to stress about having an incredible dining experience waiting for you.

If you would like to make reservations prior to your voyage and none are available, no need to worry! We don't open all reservations prior to the voyage, so more reservation slots open up once you come aboard the ship.

Shell yes! All of our eateries feature at least one vegetarian option on their menu. In fact, one of the most iconic spots on board, Razzle Dazzle, offers a modern twist to comfort go-to’s with plant-based vegetarian and vegan alternatives to classic dishes. You can't miss it (literally, there are red and white stripes all over the walls.)

Although all meals at our 20+ eateries are included, Sailors will have access to Treat Yourself items on select menus and dinner shows like Another Rose and It's a Ship Show for an additional cost.

While reservations aren't mandatory, we recommend our Sailors plan ahead for a smoother dining experience. You can secure a table for you and your crew up to 45 days before your voyage using the Virgin Voyages App, through Sailor Services, or with your First Mate (travel agent). For those booked in RockStar and Mega RockStar Quarters, reservations can be made 60 days in advance.

You can manage your dining reservations in your Virgin Voyages Sailor App, or by contacting Sailor Services or your First Mate (travel agent). You can also visit any one of our restaurants for extra information or assistance.

We're delighted to offer the opportunity for Groups to enjoy a special dinner together. For each voyage, we can accommodate one dinner reservation for your entire group, regardless of the voyage's length. Additionally, individual dining reservations may be made on the App for up to 12 Sailors.

To ensure a seamless dining experience for your Circle, we recommend submitting your request 75 days before the Voyage start date. Rest assured, all new dining requests will be reviewed and accommodated no later than 45 days prior to the sailing date.

Sailors can only have one reservation per night. However, if you craving something extra after dinner, you can visit the Galley, which is open for late-night eats.

While onboard, dining reservations can be managed through the Sailor App on the Agenda tab. Additionally, you can visit any one of our restaurants for more information on managing your reservations.

While onboard, dining reservations can be managed through the Sailor App on the Agenda tab. Additionally, you can visit any one of our restaurants for more information on managing your reservations.

Yes, you can book breakfast or dinner for more Sailors than are in your cabin as long as they are friends or contacts in the app. For more assistance, please speak to the Sailor Services Team on Deck 5.

Check out the Sailor App for availability or swim by any of our restaurants for details on making dining reservations.

Reservations can be managed in your App agenda. You can also swim by any of our restaurants for more information on dining reservations.

Before you place your order, you'll see an estimated time of arrival (ETA) to let you know the delivery time frame. You'll also receive notifications at each stage of your order: when it’s received and being processed, when it’s on its way from ShipEats, and once it has been delivered.

If anything's missing from your order, please to reach out to Sailor Services on the Sailor App or via your in-cabin phone. We'll be happy to help you get it sorted out.

To cancel your ShipEats order:

1. Open the Sailor app and navigate to the “Services” tab, then select the ShipEats section. 
2. Go to “Recent Orders” and locate the one you wish to cancel. Orders that are still in preparation or haven’t been processed yet should have a “Cancel” option. 
3. Click the “Cancel” button below the “Done” button and confirm the cancellation when prompted.

Ordering through ShipEats is easy and (sea)breezy. Here's how to do it:

1. Launch the Sailor app on your device and navigating to the ShipEats section in the “Services” tab. 
2. Browse the available food options, select the items you want to order, then add them to your basket by clicking the “Add to Basket” button. 
3. After making your selections, proceed by clicking on “View Basket.” 
4. Ensure your cabin number is correct, review your order, and click “Place Order.” 

Now your order will be on its way to your cabin. You can track the status of your order in the “My Orders” section of ShipEats or by clicking on the purple banner at the top of the screen.