Virgin Voyages Help & Support for Cabins

All of our cabins and suites have North American standard 110 volt AC and European standard 220 volt AC outlets.

Yes, all cabins are equipped with a safe for the protection of your valuables. Big enough to hold a 17" laptop.

While irons and boards are not set up in our cabins, we do offer steamers on special request.

Yes, we do offer pillow alternatives upon special request to Sailor Services.

Our state-of-the-art cabin tablets allow you to open and close the shades and even select pre-programmed modes for any mood. Hangover approved 😎

Of course! Sailors can request to keep their Seabed in sleep mode by contacting Sailor Services in the app. 

We think our lady ships look fabulous as they are, and door decorations inevitably lead to unsightly damage.  
 

If you're staying in one of our Mega RockStar Quarters, you can make arrangements through your RockStar Agent. Snacks and drinks can be ordered through ShipEats. 

At this time, our bed sheets are not for sale and can only be found on board our lady ships.

Our mini bars and in-room bars in our Suites have plenty of space. If you find yourself in need of extra space or specific temperature control, please contact Sailor Services, and they will accommodate your request as best they can.

In the event of an emergency, please utilize the emergency call function on your cabin's tablet.

Yes, all cabins and suites are equipped with a television that can be controlled by the in-cabin tablet.

Both the red and blue throw blankets are available for purchase on High Street, located on Deck 6. Just remember, these are exclusive to the ship and can't be purchased once you're back on dry land!

If you decide to take these items from the cabin or suite, the retail price will be added to your final invoice.

The RockStar robes are available for purchase on High Street, located on Deck 6. Just remember, they are exclusive to the ship and can't be purchased once you're back on dry land!

If you decide to take one from the cabin or suite, the retail price will be added to your final invoice.

Our cabins feature decor and hardware that prevent streaming devices from being plugged into the TVs. However, fear not! We have a wide array of on-demand options available in our Sailor cabins for your entertainment.

If the cabin tablet is not working, please report it to Sailor Services on Deck 5 or your Cabin Host so you can get back to smooth sailing! In the meantime, the cabin has a remote control for the TV, physical wall switches for the lights, and a thermostat for room temperature control.

Your luggage should be delivered to your cabin by the time our Lady Ship departs the port.

In Miami, Barcelona, and Athens, leaving luggage onboard in between back-to-back voyages is permitted. However, entry requirements for other countries will vary, so we suggest Sailors coordinate back-to-back luggage arrangements with their cabin host via the Sailor App or in person.

For assistance with back-to-back questions and concerns, we suggest Sailors coordinate with their cabin host via the Sailor App or in person.