Virgin Voyages FAQs for WiFi
WiFi
How do I get connected to the Ship WiFi onboard?
Getting connected to our Ship Wifi is easy and (sea)breezy. Here’s how to do it:
1. Once aboard, search for the WiFi network “VirginVoyages-SailorWiFi”
2. Once your device is connected, you will be prompted to accept the terms of service. You will log in with your cabin number, including the deck and letter (ex: 10298Z), and date of birth in US format (ex: 04/22/1975).
3. You can then select the plan of your choosing.
If the login screen does not automatically display, go to https://wifi-vv.com in your browser. If you have any questions, please speak to the Sailor Services Team on Deck 5.
1. Once aboard, search for the WiFi network “VirginVoyages-SailorWiFi”
2. Once your device is connected, you will be prompted to accept the terms of service. You will log in with your cabin number, including the deck and letter (ex: 10298Z), and date of birth in US format (ex: 04/22/1975).
3. You can then select the plan of your choosing.
If the login screen does not automatically display, go to https://wifi-vv.com in your browser. If you have any questions, please speak to the Sailor Services Team on Deck 5.
How do I upgrade my WiFi connection to Premium or Work from Sea WiFi?
Please visit https://wifi-vv.com while onboard to upgrade your basic internet service. If you have any questions, please swim by the Sailor Services Team on Deck 5.
Am I able to cancel my Premium or Work from Sea WiFi?
Please swim by Sailor Services on Deck 5 to cancel your Premium or Work from Sea WiFi service.
My WiFi is not working properly. Is there anything I can do to troubleshoot?
Please swim by Sailor Services on Deck 5 for help troubleshooting WiFi issues.
How do I increase the speed of my WiFi?
If your VoyageFair Choice includes Basic or Classic WiFi, you can pre-purchase Premium WiFi before you sail through My Account.
Once onboard, you can visit https://wifi-vv.com to upgrade your internet service. If you have any questions, please swim by the Sailor Services Team on Deck 5.
Once onboard, you can visit https://wifi-vv.com to upgrade your internet service. If you have any questions, please swim by the Sailor Services Team on Deck 5.
My device won’t connect to the WiFi. How do I get my device to connect?
Please swim by Sailor Services on Deck 5 for help troubleshooting WiFi issues.