Virgin Voyages FAQs for InVoyage Care
InVoyage Care
InVoyage Care is an insurance option designed to protect you from the moment you step aboard until the moment you disembark. It provides coverage for unexpected medical expenses, trip delays, baggage issues, and emergency services that may arise while you're on your voyage.
Unlike the Voyage Protection Plan, which must be purchased at the time of booking and covers pre-travel and voyage interruptions, InVoyage Care covers events that happen during your voyage.
It does not include pre-voyage cancellation protection but offers key benefits like emergency medical coverage, trip delay reimbursement, and baggage protection once you board.
It does not include pre-voyage cancellation protection but offers key benefits like emergency medical coverage, trip delay reimbursement, and baggage protection once you board.
You can purchase InVoyage Care within 14 days before your voyage starts, as long as you've made your final payment.
If you book within 14 days of sailing, you’ll be able to purchase it starting 8 days after booking.
If you book within 14 days of sailing, you’ll be able to purchase it starting 8 days after booking.
Pricing is based on the length of your voyage and is listed in USD:
- Voyages up to 6 days: $49 USD
- Voyages 7 - 11 days: $59 USD
- Voyages 12+ days: $69 USD
InVoyage Care provides coverage for the following:
- Trip Delay: Reimbursement up to $500 ($150/day) for the cost of additional accommodations and travel expenses if you are delayed en route to your trip for 6+ hours.
- Emergency Accident Medical Protection: Reimbursement up to $10,000 if you get hurt or injured on your trip.
- Emergency Sickness Medical Protection: Reimbursement up to $10,000 if you get ill on your trip.
- Emergency Evacuation: Coverage up to $25,000 if you need emergency medical transportation.
- Repatriation of Remains: Arranges & prepays up to $25,000 for transportation of mortal remains.
- Baggage and Personal Effects: Reimbursement of up to $1,000 if things are lost, stolen, or damaged.
- Bag Delay: Reimbursement up to $500 if bags are delayed 24+ hours and they need to purchase necessary items.
- 24/7 Travel and Medical Assistance, and Emergency Services: Access to worldwide emergency services through CareFree Travel Assistance.
No, these plans cannot be combined. If you’ve already purchased the Voyage Protection Plan, you won’t be able to add InVoyage Care.
For 24/7 travel and medical assistance, call CareFree Travel Assistance:
- Within the U.S. and Canada: 1-877-303-5909
- Outside the U.S. and Canada: +1-516-342-4594 (call collect)
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