Virgin Voyages FAQs for Cabin Upgrades
Cabin Upgrades
How can I change or upgrade my cabin?
For bookings made on or before October 6, 2025:
For bookings made on or after October 7, 2025:
Your ability to change your cabin assignment depends on the VoyageFair Choice you’ve booked.
You'll also have the opportunity to upgrade your booking by making an offer (or bid) through our Level Upgrade program. From 45 days before your voyage, you can still upgrade your cabin based on availability, all the way up to 48 hours before sailing.
- If you change your cabin after October 7, your reservation will move into the new VoyageFair Choices fare structure and will re-price at today’s prevailing rate.
- If you choose to upgrade through our Level Upgrade program instead, you’ll keep all of your original Legacy booking perks.
For bookings made on or after October 7, 2025:
Your ability to change your cabin assignment depends on the VoyageFair Choice you’ve booked.
- Lock It In & Base Voyage Fare (Standard Cabins and Suites): Cabin assignments can’t be changed once booked.
- Essential & Premium Voyage Fare (Standard Cabins): Cabin changes are allowed up to 46 days before your voyage. Reach out to Sailor Services or your First Mate (travel agent), and we’ll be happy to help. Just keep in mind that changes may result in a fare increase.
- Non-Lock It In Voyage Fare (RockStar & Mega RockStar Suites): Cabin changes are also permitted up to 46 days before sailing, based on availability and fare differences
You'll also have the opportunity to upgrade your booking by making an offer (or bid) through our Level Upgrade program. From 45 days before your voyage, you can still upgrade your cabin based on availability, all the way up to 48 hours before sailing.
When can I place a bid through Level Upgrade?
Level Upgrade bidding will be available for specific sailings at various timeframes. You'll receive an email that will let you know when you can bid or you can check if your booking is eligible on our Level Upgrade page.
Which cabin categories are eligible for Level Upgrade?
All cabin categories (except the Massive Suite) are eligible for Level Upgrade based on availability for each sailing.
For Level Upgrade, if my offer is accepted, how does the payment work?
If accepted, your offer is automatically processed and charged to your form of payment on file.
Once I make a Level Upgrade offer, how long will I wait for a response?
Most responses are accepted approximately 48 hours prior to your sailing. If you don’t hear back give our Sailor Services a ring at +1 954 488 2955.
Does my Level Upgrade include any promotions?
Your Level Upgrade does not include any additional promotions but you can keep the promotions you already have.
Can I upgrade my cabin if my booking is financed with Flexpay?
Yes, Sailors can upgrade their cabin by re-applying for a new Flexpay loan.
